Enlightened Consumer - Fully Armed to Fight Wily Service Providers and Traders

This book is a complete guide for Consumer Awareness & Empowerment, enumerating the potency of the Consumer Disputes Redressal Setup and its hassle free functioning, to inexpensively provide justice, with speed. The book includes A to Z of the provisions of the Consumer Protection Act and its elaboration, in common man’s language, along with issues that confront the consumer, settled law on these issues and Do’s & Don’ts for him, while dealing with the traders or the service providers. The book is invaluable for students of law, budding lawyers and non-judicial members of the Consumer Fora.

Vij Books
  • Pages: 150 | Size: 7.5 * 9.25
  • 9789384464783 • Paperback • Sep 2015 • Rs.550
  • Subjects:
  • Enlightened Consumer - Fully Armed to Fight Wily Service Providers and Traders
author detailsMaj Gen SP Kapoor, (Retd), VSM, after an illustrious career, spanning 38 years, in the Indian Army, was appointed as a member of the State Consumer Commission, UT, Chandigarh and he served in that capacity for 9 long years. During his tenure the Commission heard and disposed of over 7500 complaints / Appeals, of which he authored over 1500 judgements. Known for his quick grasp, deep and clear understanding of issues at hand as well as for his logical and lucid narration, he regularly contributes articles for various magazines and newspapers.